One of the reasons we wanted to offer our clients a guarantee, is that we get calls from people all the time and they just paid a lot of money for a website and they don’t like what they got. So, they are out money and they still don’t have a website they want. The issue is that design is a very individualized preference. Getting a client exactly what they want takes a lot of communication between the client and design team, along with a dash of luck.

The issue that arises from this type of engagement is that we might nail the design on our first try or it may take 5 or 6 tries. It’s not easy for most design companies to give an unlimited amount of revisions for a fixed cost, because we all know that time equals money, and that would leave an open-ended structure to the design process.

Well, we’re not most design companies and we have a very confident crew. If we’re not giving you something you love, then that is our fault, not yours. We are fully committed to giving our clients the absolute best design and websites each and every time, constantly striving to outdo our best work. There aren’t many companies out there that are willing to give you as many designs and revisions as it takes to get the finished product you want for a pre-determined price, but we’re one of them. Furthermore, we even offer a 100% money-back guarantee which ensures that even if you don’t like what we’re designing and don’t think you ever will, you will get every dime back. This eliminates the “what happens if I don’t like what you produce” questions right from the get go. So, what are you waiting for? You’re going to get great design that you’re guaranteed to love, but you’re also going to get a risk-free trial run with Stickboy Creative. Also, the money-back guarantee is unconditional, so if you don’t get a great feeling about working with us, even if you like our design, you could cancel with us, get refunded your initial deposit, and you would only be out the time that we worked together.

You might ask yourself “what’s the catch?” and we’ll tell you that our offer is what we say it is and we will give all the details in writing in our agreement. Two key points that are included in our agreement are listed below.

If you are not satisfied with Stickboy Creative for any reason, you may cancel this agreement request a full refund of my initial deposit up until you approve the design via email, or 21 calendar days from the date of this agreement—whichever comes first. After either of those conditions is met, you are bound to proceed with and pay for the full terms of your project.

If you do decide to cancel the project within the guaranteed period, you don’t get to keep the design work, nor can you use it as the basis for your project later on. Sounds pretty fair, right?

We don’t believe that we can be successful without our clients being successful. With that being said, we don’t just say yes to anything our clients say. Sometimes a client needs to hear “no”, like if they want to do something that may hurt their brand, website or company. We want to combine the expertise you’ve gained in your industry with the expertise we have in marketing to create a game plan that is stronger than anything we could have devised individually. This will be a plan that moves us closer to your goals in a very concrete way. We won’t be satisfied if our clients are only happy with the job we’ve done. We want our clients to be ecstatic and telling all their friends that we’ve exceeded expectations and achieved all the goals that we set.

Stickboy is entirely comprised of creative types. The designers, illustrators, programmers, etc., we are all outside the box thinkers with creative pasts. We’ve always said that we want to keep our design firm small so that we never become vanilla with corporate committees and bureaucracy. We feel this would take away the freethinking that keeps us different and ahead of the curve. It also allows us to be who we are and thrive because of it. I think what our clients love about us (aside from the quality of our work) is our endless enthusiasm, and the individuals we have working directly with them throughout the project. We believe in always being positive and keeping the negative vibes away. This allows us to push ourselves, push our clients and push our design to new heights.